Discount codes allow you to offer your participants a discount on their registration fee. A code can be used unlimited times. Only visitors who know this code can use it. This is an offer that you can set up as part of a partnership with another organization or association, for example, or when you want to give away free tickets to participants of an event.
In this article:
- Create a discount code
- Apply the discount to one or more rates
- Add a limit to discount codes
- Frequently Asked Questions
Create a discount code
- To create discount codes, open the relevant event.
- Then click on the Rates tile.
- In the menu of the displayed page, select Discount Codes, then click on Add a discount code in the lower right corner.
- In the Code field, enter the code you will distribute. It must contain between 5 and 10 characters (avoid codes that are too easy to guess).
- In the Amount field, enter the discount amount (if the discount exceeds the rate, the registration cost drops to $0).
- Enable a quantity limit if you do not want your code to be used indefinitely (option available from the Plus offer).
- Finally, in the Accounting Code field, if you use the Accounting feature, select the accounting code associated with your discounts.
- When you are finished, click Save to keep your changes. Codes will remain active until registrations close.
Apply the discount to one or more rates
Once the discount code has been created, you must apply the discount to event rates.
- To activate and apply the discount code to one or more rates, open the Rates tile.
- Select the rate of your choice. Scroll down the page and in the Proposed Discount Code Prices section, check the Active box to activate the discount for this rate.
Add a limit to discount codes (Plus Plan)
When you create discount codes for your events, they can be used indefinitely by anyone who knows the code. However, if your event has a large number of registrations, you may want to limit their use.
Enable the limit on a code
The usage limit applies to each code.
- In the discount code settings, check the Limit available quantity option, then enter the desired number of uses.
- Then apply your discount code to one or more rates. Each time a user redeems the code, the remaining quantity will be updated in the list of discount codes.
How it works on the website
The discount code will be available for all rates where it is activated. When the limit is reached, if the code is used, an error will be displayed.
How it works in administration
As with other limits, the discount code can still be used in the administration panel, even when its limit has been reached.
Frequently Asked Questions
How do limits work with group rates?
When using a group rate, even though multiple participants are added, the discount code is only applied once.
Learn more: Manage event registration periods
Limiting the registration period for your event also helps define your registration rates. For example, you can decide that last-minute buyers pay a different amount than those who register in advance. Here is an article to help you configure your registration periods: Create and manage registration periods.
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