Numerous automated communications are available. These emails and automatic reminders are triggered according to specific contexts.
These communications are sent in French or in English. The sending language depends on the following factors, checked in this order.
1 - Member's file
If the email address is in your member list, the language specified in the member's profile applies.
If the language field is not in your membership form, or if the language was not specified when importing your members, French applies by default.
2 - Native "Language" field of the feature used
If the email address is not in your member list, the communication is sent in the language entered in the form of the feature used (donations or events, for example), provided the form contains the native "Language" field.
3 - Language of the site
If the email address is not in your member list and the feature's form does not contain the native "Language" field, the communication is sent in the language of the site the visitor is on.
- Bilingual site: the communication is sent in English if the person is on the English version of the site, and in French if they are on the French version.
- Unilingual site: the communication is sent in the language of the site, configured under Web Site > Settings > Languages.