How do I cancel a pending donation?
Available with Essentials plan
To cancel a pending donation, you must first proceed with the payment of the donation and then cancel it.
To proceed with the payment, select the Check payment method and enter a fictitious check number (for example, Cancellation001). Once the payment has been successfully completed, you will be able to cancel it and the accounting entries will be made correctly.
To learn more about how to cancel a paid donation, you can read this article which explains it in more detail: