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Help Centre

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Welcome to the Yapla Help Centre

 

  1. Help Centre
  2. Configure my account

Configure my account

First steps

  • Configure your Yapla features
  • Customize the quick actions of the dashboard
  • Edit your organization profile
  • Update my profile

Account

  • How do I switch from one account to another via the dashboard when I have several Yapla accounts?
  • How can I change the email address I used to create my account?
  • How to use different languages with the Yapla admin?
  • Edit your organization's information
  • Add the logo of your organization in another language
  • Language management
See all 8 articles

Billing

  • Activate a paid plan and configure your billing information
  • Changing billing information of your Yapla account
  • View a Yapla invoice online
  • How to close your account

License and users

  • How do I activate two-factor authentication (2FA) on my account?
  • How do I add or remove a concurrent license?
  • What is the difference between a license and a user?
  • Add a user to an account
  • How to disconnect from Yapla to release a license?
See all 9 articles

Frequently asked questions

  • Is it possible to have multiple Yapla accounts with the same credentials?
  • Why do I receive my monthly invoice in the wrong language?
  • How do I upgrade my plan without a credit card?
  • Changing a User's Mail Address
  • What payment methods are available to pay for the subscription?
  • How do I renew my subscription?
See all 9 articles

Didn't find an answer?

Let us help you without further delay!

Submit a request
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