The site indicates a Code 1 error during payment

For legal reasons, the payment platform requires you to complete your authentication in order to receive payments online. You will be able to receive payments as soon as you open your account, but if the authentication is not completed, the payments will not work after a few days and the platform will indicate the following error : An error has occurred. Please contact us and indicate the following code: Code 1.

To avoid this error or to reactivate the payment if necessary, be sure to complete the 2 authentication steps quickly. This will also allow Yapla to deposit the received funds into your bank account.

Please note: When refunding a payment in the Events, Memberships, or Donation features, your refunds may fail if they were processed after 10 p.m. Refunds are blocked between 10 p.m. and 4 a.m.