Yapla allows you to cancel a participant's registration for one of your events. Depending on the payment provider, you will also have the option to automatically refund the transaction with a cancellation fee.
By clicking on it a window appears that allows you to cancel the registration, giving you several options: modify or not the accounting, associate a cancellation fee and refund the transaction, depending on the payment provider.
With a payment provider other than Stripe or Global Payments
This cancellation will have the effect of canceling the registration, as well as reversing the entries (Accounting application) taking into account the specified fees.
If you don't want the cancellation to have an impact on your accounting, you can also choose to check the box that performs the cancellation without modifying the accounting entries.
Refund with Stripe or Global Payments as Payment Provider
With Yapla, it is possible to refund event registrations paid by credit card, if you use the Stripe or Global Payments providers.You will then get the following message:
You can always set a cancellation fee and choose to cancel the registration without changing the accounting entries.