List of automated communications

The Yapla platform manages all of your automated email communications.
Here is the list of existing communications grouped by application.

MEMBERS

Member creation Sent when a member is added to your member directory, even if they don't have a membership.
Editing a member record Sent when the information in a member's profile is modified.
You can choose which notifications a member receives using the function Send the notification when specific information in the member's profile is changed

Passwords

Reset password Sent when a member has forgotten their password.
Password modification Sent to confirm that a member's password has been updated.
Communicate password to all members Mass email sent manually to all active members when the organization's Yapla website has been launched.

Memberships

For more information on the validation process, see this article.

Membership awaiting validation If your memberships require validation, this email will be sent when the status of a membership changes to Awaiting validation.
Membership renewal

Sent when a membership renewal has been validated.

Membership to be renewed May be sent multiple times depending on the number of days  until the membership expires. For example, you can create three different messages that are sent 30, 15 and 1 day before the membership expires.
Membership to be renewed (after expiration) May be sent multiple times depending on the number of days  after the membership expiration date. For example, you can create three different messages that are sent 1, 15 and 30 days after the membership expires.
Membership awaiting payment Sent when a membership status changes to Awaiting payment, for example, when a member is paying by cheque or bank transfer.

May be manually sent in the membership details.
Reminder - Membership awaiting payment Message automatically sent to a member if their membership has not been paid after a set number of days. For example, you can create three different reminders that are sent 30, 60 and 90 days following the purchase of the membership.
Membership validated Sent when a membership has been validated.
Payment failed Sent when a payment status has changed to Failed.
Membership pending documents Automatically sent when a membership's status changes to Awaiting documents.
Resend payment confirmation Sent manually when you click on Resend payment confirmation in the member's membership details.
Membership awaiting confirmation Automatically sent when member’s status changes to Awaiting approval.
Membership request approved Sent when a member awaiting approval is approved by an administrator.
Membership request refused Sent when a member awaiting approval is refused by an administrator.

Continuing education

For more information on the continuing education process, please see this article.

Continuing education document not validated Sent when a document is refused.
Continuing education document validated Sent when a document is accepted.
Training validated Sent when a training has been validated.
Continuing education status May be sent multiple times depending on the number of days  preceding the continuing education period end date. For example, you can create three different messages that are sent 30, 15 and 1 day before the period ends.


EVENTS

For more information on the event communication process, please see this article.

Validated registration confirmation to responsible person Sent when the status of a registration for a paid event changes to Registration validated. Only sent to the person responsible for the registration.
Registration confirmation to participant(s) Sent when the status of a registration for a paid event changes to Registration validated. Sent to all participants in the case of a multi-participant registration (including the person who registered the group if they are also participating).
Registration confirmation pending payment to responsible person Sent when the status of a registration for a paid event changes to Registration pending payment.
Free event registration confirmation to responsible person Sent when the status of a registration for a free event changes to Registration validated.
Registration reminder to participant(s) Sends a reminder to the participants registered for an event. You can choose how many days before the event that the reminder will be sent in the communication settings.
Reminder to participants pending payment Sends a reminder to participants whose registration is pending payment. You can choose how many days after the registration that the reminder will be sent in the communication settings.
Registration cancellation Sent when the status of a registration for an event changes to Registration cancelled.
Manual message Allows you to send a personalized message on demand, either from the list of registrations for an event or from the screen of a specific registration.
Registration confirmation

Sent when an event registration is confirmed regardless of the payment status. Sent to all participants in the case of a multi-participant registration (including the person who registered the group if they are also participating).


​DONATIONS

New donation received

Sent when a donation's status changes to Completed.

Tax receipt issued Sent when a tax receipt is sent.


CONFERENCES

Registration confirmation validated Sent when the status of a registration to a conference changes to Registration validated.
Registration confirmation pending payment to responsible person Sent when the status of a registration to a conference changes to Registration pending payment.
New password request Sent when a member requests a password change.

 

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