Add a custom sender for your newsletters

The sender's name and e-mail address in your newsletters can be modified to fit your association and brand. By default, the address used for your emails is communications@yapla.org. Using a similar sender name and domain improves deliverability. Here’s how to customize the sender's name and e-mail.

1. In the newsletter, go to Account in the drop-down menu by clicking on your profile name in the top right corner, then select Senders.

2. Click on Add Sender and then enter the sender's name, address, and language. You will notice that the default sender address is provided by Yapla, ending with @yapla.com.

3. Click continue.
4. In case your domain is already authenticated, you will see the mention "Validated", otherwise a yellow banner will be displayed and you will have the option to authenticate the domain. Click on Authenticate domain and follow the steps described. You will need to contact the manager of your hosting server to achieve this.

Ensuring the chosen address comes from an authenticated domain.

Once verification is completed, any e-mail added to the sender list can be used. The domain name you add must be authenticated to enable the sending of your e-mails. As long as your sender address is not authenticated, no e-mail can be delivered.

Important reminder: To ensure optimal deliverability and protect the reputation of your sender, it is essential to send e-mails from an authenticated domain. Avoid using e-mail addresses from free domains such as @gmail.com or @outlook.com, for example.

Good to know

After changing your sending address:

A new address may be necessary due to a domain change, reorganization, or other reasons. If you need to modify it, follow these steps:

1. Let them know!
   Send a newsletter to your contacts before making the change. Ask them to add your new sending address to their contact list.
2. Warning signs
   You can include a warning at the top of the newsletter before the change.
3. The domain
   The originating domain should match the URL they entered when signing up. For example, if your contacts signed up at https://www.yourdomain.com, you should send an e-mail from information@yourdomain.com or billing@yourdomain.com.