--- title: Manually add a donation through the back office description: Learn how to manually record donations in the Yapla back office. Follow our step-by-step guide to create new donors or add records to existing member profiles. --- [Skip to content](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office#main-content) - [English - Canada](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office) - [Français - Canada](https://support.yapla.com/fr-ca/ajouter-manuellement-un-don-à-yapla-en-administration) - [Français - France](https://support.yapla.com/fr-fr/ajouter-manuellement-un-don-à-yapla-en-administration) - [Italiano - Italia](https://support.yapla.com/it-it/aggiungere-manualmente-una-donazione-tramite-laccesso-di-amministrazione) English - Canada Show submenu for translations [More support](https://support.yapla.com/en-ca/kb-tickets/new?hsLang=en-ca) [Customer portal](https://support.yapla.com/tickets-view?hsLang=en-ca) [![logo-yapla-help-centre](https://support.yapla.com/hs-fs/hubfs/logo-yapla-help-centre.png?width=880&height=119&name=logo-yapla-help-centre.png)](https://support.yapla.com/en-ca/?hsLang=en-ca) - [Meet](https://www.yapla.com/en-ca/support-meeting?utm_term=plateforme) - [Yapla Academy](https://academy.yapla.com/) Open main navigation Close main navigation - [Meet](https://www.yapla.com/en-ca/support-meeting?utm_term=plateforme) - [Yapla Academy](https://academy.yapla.com/) - - [English - Canada](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office) - [Français - Canada](https://support.yapla.com/fr-ca/ajouter-manuellement-un-don-à-yapla-en-administration) - [Français - France](https://support.yapla.com/fr-fr/ajouter-manuellement-un-don-à-yapla-en-administration) - [Italiano - Italia](https://support.yapla.com/it-it/aggiungere-manualmente-una-donazione-tramite-laccesso-di-amministrazione) English - Canada Show submenu for translations - [More support](https://support.yapla.com/en-ca/kb-tickets/new) - [Customer portal](https://support.yapla.com/tickets-view) - [Contact us](https://support.yapla.com/en-ca/kb-tickets/new) [Contact us](https://support.yapla.com/en-ca/kb-tickets/new?hsLang=en-ca) How can we help you? - There are no suggestions because the search field is empty. 1. [Yapla Help Centre](https://support.yapla.com/en-ca?hsLang=en-ca) 2. [Receive donations](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca) 3. [Donation management](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#donation-management) # Manually add a donation through the back office ## Record a cheque, a cash donation or a donation received by phone directly in a donation campaign. Manage all your organization's donations in your account, including those received outside your donation page or website: a cheque, a cash donation or a donation made by phone, for example. Once added to a campaign, the donation can generate a receipt if needed. This article explains how to manually add a donation by creating a new donor or by adding it to an existing donor's profile. In this article: - [Add a donation and create a new donor profile](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office#t1) - [Add a donation to an existing donor's profile](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office#t2) - [Add a recurring donation to a donor](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office#don-recurrent) ### Add a donation and create a new donor profile 1. Under **Donations \> Campaigns**, choose the campaign the donation belongs to. ![Screenshot\_of\_Donation\_-\_Yapla.jpg](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/1500002046162.jpg) 2. Click the **Donations received** tile. ![Screenshot\_of\_Donation\_-\_List\_of\_pages\_-\_Yapla.jpg](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/1500002103921.jpg) 3. Click **Available Actions**, then **Add a Donation**. ![Screenshot\_of\_Donation\_-\_Yapla\_\_1\_.jpg](https://support.yapla.com/hs-fs/hubfs/Knowledge%20Base%20Import/1500002103941.jpg?width=670&height=322&name=1500002103941.jpg) 4. Choose the donation type, then continue. ![Screenshot\_of\_Donation\_-\_Yapla\_\_2\_.jpg](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/1500002046262.jpg) 5. Enter the donation information (date, amount, receipt type), then continue. 6. Enter the donor's information and contact details, then continue. 7. Check the payment summary and billing information. 8. Enter the payment method, then click **Confirm the payment**. ![Screenshot\_of\_Donation\_-\_Yapla\_\_3\_.jpg](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/1500002104001.jpg) The donation is added to your campaign. Depending on the campaign's configuration, the donor may receive their donation receipt at the same time. From a campaign, the add form only offers the suggested amounts of one-time donations. It does not offer a frequency and does not use the suggested amounts of recurring donations, so a campaign that only offers recurring donations displays no suggested amount. To add a recurring donation, see [Add a recurring donation to a donor](https://support.yapla.com/en-ca/manually-add-a-donation-through-the-back-office#don-recurrent). ### Add a donation to an existing donor's profile To record a donation made outside the platform by an existing donor: 1. Under **Donations \> Donors**, select the donor. In the side panel, click **View detail**. 2. Select the **Donations** tile to display the list of this person's donations. ![](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/37614326349331.png) 3. At the bottom of the page, click **+ Add a donation**, then follow the steps. You can update the donor's information if needed. The donor receives a confirmation at the email address shown in their profile. ### Add a recurring donation to a donor 1. Under **Donations \> Donors**, select the donor. In the side panel, click **View detail**. 2. Select the **Recurring donation management** tile. 3. Click **Add a recurring donation**, then follow the steps. You enter the amount freely: no suggested amount is offered at this step. To check how the suggested amounts of recurring donations are displayed, use the donation form on your website instead. #### Learn more [Automate the creation and sending of tax receipts](https://support.yapla.com/en-ca/guide-automate-donation-receipts?hsLang=en-ca) - [Getting started on Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#main-content) - [Collection of useful resources to discover Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#collection-of-useful-resources-to-discover-yapla) - [Getting started](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#getting-started) - [Make the most of Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#make-the-most-of-yapla) - [About Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#about-yapla) - [Configure my account](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#main-content) - [First steps](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#first-steps) - 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