---
title: Guide | Create your member database
description: "Build your member database in Yapla: membership form, membership settings, automated communications and campaign promotion, explained step by step."
---

[Skip to content](https://support.yapla.com/en-ca/guide-create-your-member-database#main-content)

- [English - Canada](https://support.yapla.com/en-ca/guide-create-your-member-database)
- [Français - Canada](https://support.yapla.com/fr-ca/guide-créer-sa-base-de-membres)
- [Français - France](https://support.yapla.com/fr-fr/guide-créer-sa-base-de-membres)
- [Italiano - Italia](https://support.yapla.com/it-it/guida-crea-il-tuo-database-di-membri)

English - Canada

Show submenu for translations

[More support](https://support.yapla.com/en-ca/kb-tickets/new?hsLang=en-ca) [Customer portal](https://support.yapla.com/tickets-view?hsLang=en-ca)

[![logo-yapla-help-centre](https://support.yapla.com/hs-fs/hubfs/logo-yapla-help-centre.png?width=880&height=119&name=logo-yapla-help-centre.png)](https://support.yapla.com/en-ca/?hsLang=en-ca)

- [Meet](https://www.yapla.com/en-ca/support-meeting?utm_term=plateforme)
- [Yapla Academy](https://academy.yapla.com/)

Open main navigation

Close main navigation

- [Meet](https://www.yapla.com/en-ca/support-meeting?utm_term=plateforme)
- [Yapla Academy](https://academy.yapla.com/)
- - [English - Canada](https://support.yapla.com/en-ca/guide-create-your-member-database)
    - [Français - Canada](https://support.yapla.com/fr-ca/guide-créer-sa-base-de-membres)
    - [Français - France](https://support.yapla.com/fr-fr/guide-créer-sa-base-de-membres)
    - [Italiano - Italia](https://support.yapla.com/it-it/guida-crea-il-tuo-database-di-membri)

  English - Canada
  
  Show submenu for translations
- [More support](https://support.yapla.com/en-ca/kb-tickets/new)
- [Customer portal](https://support.yapla.com/tickets-view)
- [Contact us](https://support.yapla.com/en-ca/kb-tickets/new)

[Contact us](https://support.yapla.com/en-ca/kb-tickets/new?hsLang=en-ca)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Yapla Help Centre](https://support.yapla.com/en-ca?hsLang=en-ca)
2. [Manage my members](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca)
3. [First Steps](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#first-steps)

# Guide | Create your member database

[![](https://support.yapla.com/hs-fs/hubfs/Membres%20-%20EN-png.png?width=855&height=303&name=Membres%20-%20EN-png.png)](https://academy.yapla.com/courses/building-your-member-database)

Yapla allows you to easily create your member profile database. Your members' information, their memberships and your notes are centralized on Yapla and you can download all the reports you need in one click.

In this article:

- [Create the membership form](https://support.yapla.com/en-ca/guide-create-your-member-database#h_01HHZ3DSSRCYKT9WY0CJ97ZQ3B)
- [Configure memberships](https://support.yapla.com/en-ca/guide-create-your-member-database#h_01HHZ3FKQKP74S62RV2Y22Z6Z2)
- Configure your automatic communications
- [Launch a membership campaign](https://support.yapla.com/en-ca/guide-create-your-member-database#h_01HK8RRXKE01F9CD3KTN7MRJTX)
- [Additional member database settings](https://support.yapla.com/en-ca/guide-create-your-member-database#h_01JMAV44WDRHZGKZA2GE7296AC)

### 1. Create the membership form

1. If you do not already have a member database, go to the Members tab and complete the member database creation process in three easy steps.

![en1.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717719510419.png)

1. Start by customizing your membership form. This consists of the information that the member must provide when joining. The information collected through this form will be accessible in your member database, within the Members feature of Yapla.

Yapla provides a set of predefined fields that you can use as you wish. If these fields do not meet your needs, you can create as many as you want and add them to your form.

Here are the available options:

1: Modify or remove a field from your form while designing it.

2: Create a new field that is not already available in the dropdown list above.

3: Drag and drop a field to add it to your form.

4: Drag and drop a field to move it within your form.

5: Organize the structure of your form by adding sections.

![en2.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703336723.png)

For more details, check out [our article on creating dynamic forms](https://support.yapla.com/en-ca/create-dynamic-forms-conditional-fields?hsLang=en-ca) and further customize your forms by adding conditional fields and sections.

### 2. Configure memberships

1. Create a membership type. Add the membership types you want to offer your members.
2. Enter the **name** of the membership![en3.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703338515.png)
3. Add a description.![en4.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703339283.png)
4. Configure **the duration and date.![en5.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703340947.png)**

The **membership period** can be fixed or floating. Here are the available options:

- Floating date: starts at the time of payment
- Calendar year: January to December
- School year: September to August
- Custom: choose the start date

1. Then, configure the membership price.

a. By default, a membership is free. Enable the **Paid** checkbox to make the membership paid and enter a price.

![en6.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717719518995.png)

b. For floating date memberships, you can allow members to adjust the price by setting a minimum price.

![en7.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703343763.png)

c. For fixed-period memberships (calendar year, school year, custom), you can set a fixed or decreasing price based on the membership date. You may choose to offer lower rates if a member joins midyear, for example.

![en8.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717719524115.png)

1. Once the membership type is configured, click Save.

You can create multiple membership types during the creation process of your member database. You can later modify your settings at any time from the Members feature. Additional configurations are also available in the membership type settings within the Members feature settings.

### 3. Customize Automated Communications

Once you've completed your setup process in the Members features, it's important to take the time to review and customize the automated communications associated with each trigger.

Each feature has its own triggers (membership confirmation, donation receipt, event registration confirmation, reminders, etc.), and the messages automatically sent to your contacts should reflect your organization's tone and branding.

To learn more:

- [List of automated communications](https://support.yapla.com/en-ca/articles/360024898894-list-of-automated-communications?hsLang=en-ca)
- [Add a new automated communication](https://support.yapla.com/en-ca/articles/4402979029267-add-a-new-automated-communication?hsLang=en-ca)

### 4. Launch a Membership Campaign

Once your member database and membership types are set up, here’s how you can communicate with your community.

#### Single Pages and Website Integration

Your campaign is online, and you can now view your web page (single page), edit it, or copy its URL to share with your network. To learn more about single pages and how to integrate them into an external website, [check out this article.](https://support.yapla.com/en-ca/articles/360063114153-using-yapla-single-pages-monopages?hsLang=en-ca)

![en11.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717719536275.png)

When you click "Edit," you will access the customization of the single page associated with your membership. You can customize:

- Your association’s logo displayed on this page
- The description
- The page colors
- The font used

You can change this information at any time by going to *Members \> Settings \> Website.*

If you already have a Yapla website, you can use the [Member Section module](https://support.yapla.com/en-ca/adding-member-area-module-to-your-website?hsLang=en-ca) to display and sell your memberships while providing a connected space for your members. To learn more, read our [article on building a website](https://support.yapla.com/en-ca/how-to-create-a-website-easily-with-yapla-guide?hsLang=en-ca) with Yapla.

To access the link to your page and different distribution options, click "Members" in the "Settings" sub-tab, then click the "Web Page" tile and go to the "Share your membership campaign" sub-tab.

![](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717719538323.png)

Here, you will find three ways to share your membership campaign. This is also where you can find the URL of your campaign’s single page.

#### Social Media

The option to share your membership campaign on social media allows you to automatically create a post featuring your campaign, where you can add a personalized message. You can also [add a "Join" button](https://www.facebook.com/help/977869848936797/) that links to your membership options.

![](https://support.yapla.com/hs-fs/hubfs/Knowledge%20Base%20Import/38717719540115.png?width=522&height=185&name=38717719540115.png)

#### Yapla Newsletters

Don't forget, the Yapla Newsletter feature is your best ally when it comes to communicating with your community. Send a special newsletter to announce the launch of your membership campaign, including a button linking to your membership page. Watch [our webinar to learn how to set up your newsletters](https://support.yapla.com/en-ca/webinar-newsletters-email-design-and-content-basics?hsLang=en-ca).

### Additional Member Database Settings

To access the additional settings of the member database, go to the *Members \> Settings* tab.

![en12.jpeg](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38719498000915.jpg)

#### Forms and Documents

You can review information about your membership types, edit forms or [documents](https://support.yapla.com/en-ca/attach-a-pdf-document-to-your-communications?hsLang=en-ca) associated with them, modify the single page linked to your memberships.

#### Member Import

Your campaign settings also allow you to import members from your previous system or file, preventing them from having to re-enter their information. [Check out our article on member import](https://support.yapla.com/en-ca/import-and-update-members-guide?hsLang=en-ca) for more details.

#### Additional Pricing Configurations

Depending on the configured membership period, you can access more pricing options in Members \> Settings \> Membership Types \> Pricing.

For example, if the membership period is fixed (calendar year, school year, custom), you can also offer one or two additional years for an extra price, which can be lower than the current membership price:![](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703349395.png)

#### Renewal Behavior

a. For floating date memberships, you will have the option to choose whether the membership renewal starts the day after the expiration date or on the transaction date of the renewal by the member.

![en9.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703359507.png)

b. For fixed-period memberships (calendar year, school year, custom), specify a fixed renewal date.

![en10.png](https://support.yapla.com/hubfs/Knowledge%20Base%20Import/38717703360787.png)

### Go Further

- If the standard member base doesn't fit your business model, [learn more about the simplified campaign options](https://support.yapla.com/en-ca/what-is-the-difference-between-a-simplified-membership-campaign-and-an-ongoing-campaign?hsLang=en-ca) and how they can meet your needs.
- All member profiles can also be linked to organizations or families. To learn more about this, check out [this article](https://support.yapla.com/en-ca/articles/360026390793-activate-organizations-or-families?hsLang=en-ca).
- [Add options to your membership types](https://support.yapla.com/en-ca/add-options-to-your-membership-types?hsLang=en-ca).

- [Getting started on Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#main-content)

    - [Collection of useful resources to discover Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#collection-of-useful-resources-to-discover-yapla)
    - [Getting started](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#getting-started)
    - [Make the most of Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#make-the-most-of-yapla)
    - [About Yapla](https://support.yapla.com/en-ca/getting-started-on-yapla?hsLang=en-ca#about-yapla)
- [Configure my account](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#main-content)

    - [First steps](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#first-steps)
    - [Account](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#account)
    - [Billing](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#billing)
    - [License and users](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#license-and-users)
    - [Frequently asked questions](https://support.yapla.com/en-ca/configure-my-account?hsLang=en-ca#frequently-asked-questions)
- [Learn about common functionalities](https://support.yapla.com/en-ca/learn-about-common-functionalities?hsLang=en-ca#main-content)

    - [Communications](https://support.yapla.com/en-ca/learn-about-common-functionalities?hsLang=en-ca#communications)
    - [Forms](https://support.yapla.com/en-ca/learn-about-common-functionalities?hsLang=en-ca#forms)
    - [Pictures and media](https://support.yapla.com/en-ca/learn-about-common-functionalities?hsLang=en-ca#pictures-and-media)
    - [Frequently asked questions](https://support.yapla.com/en-ca/learn-about-common-functionalities?hsLang=en-ca#frequently-asked-questions)
- [Manage my payments and authentification](https://support.yapla.com/en-ca/manage-my-payments-and-authentification?hsLang=en-ca#main-content)

    - [Authentification](https://support.yapla.com/en-ca/manage-my-payments-and-authentification?hsLang=en-ca#authentification)
    - [Payment method](https://support.yapla.com/en-ca/manage-my-payments-and-authentification?hsLang=en-ca#payment-method)
    - [Voluntary contribution and commission](https://support.yapla.com/en-ca/manage-my-payments-and-authentification?hsLang=en-ca#voluntary-contribution-and-commission)
    - [Frequently asked questions](https://support.yapla.com/en-ca/manage-my-payments-and-authentification?hsLang=en-ca#frequently-asked-questions)
- [Manage my members](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#main-content)

    - [First Steps](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#first-steps)
    - [Import members](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#import-members)
    - [Simplified Membership Campaign](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#simplified-membership-campaign)
    - [Member management](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#member-management)
    - [Member profiles](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#member-profiles)
    - [Form](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#form)
    - [Communications](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#communications)
    - [Organization or family management](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#organization-or-family-management)
    - [Membership management](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#membership-management)
    - [Rates](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#rates)
    - [Organization or family](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#organization-or-family)
    - [Advanced functions](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#advanced-functions)
    - [Continuing education](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#continuing-education)
    - [Frequently asked questions](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#frequently-asked-questions)
- [Organize my events](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#main-content)

    - [First steps](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#first-steps)
    - [Settings](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#settings)
    - [Forms](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#forms)
    - [Electronic tickets](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#electronic-tickets)
    - [Advanced settings](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#advanced-settings)
    - [Communications](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#communications)
    - [Rate management](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#rate-management)
    - [Event registration management](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#event-registration-management)
    - [Activity management with sessions](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#activity-management-with-sessions)
    - [Conferences](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#conferences)
    - [Frequently asked questions](https://support.yapla.com/en-ca/organize-my-events?hsLang=en-ca#frequently-asked-questions)
- [Receive donations](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#main-content)

    - [First Steps](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#first-steps)
    - [Donation management](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#donation-management)
    - [Tax receipts](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#tax-receipts)
    - [Recurring donation](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#recurring-donation)
    - [Campaign management](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#campaign-management)
    - [Peer-to-peer campaign (P2P)](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#peer-to-peer-campaign-p2p)
    - [Donor management](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#donor-management)
    - [Frequently asked questions](https://support.yapla.com/en-ca/receive-donations?hsLang=en-ca#frequently-asked-questions)
- [Create my website](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#main-content)

    - [First steps](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#first-steps)
    - [Website personalization](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#website-personalization)
    - [Pages](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#pages)
    - [Modules](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#modules)
    - [Content and articles](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#content-and-articles)
    - [SEO & Performance Tools](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#seo-performance-tools)
    - [Frequently asked questions](https://support.yapla.com/en-ca/create-my-website?hsLang=en-ca#frequently-asked-questions)
- [Simplify my accounting](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#main-content)

    - [First Steps](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#first-steps)
    - [Manage sales and invoices](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#manage-sales-and-invoices)
    - [Manage expenses](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#manage-expenses)
    - [General ledger](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#general-ledger)
    - [Consolidation](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#consolidation)
    - [Reports](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#reports)
    - [Settings](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#settings)
    - [Projects](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#projects)
    - [Taxes](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#taxes)
    - [Frequently asked questions](https://support.yapla.com/en-ca/simplify-my-accounting?hsLang=en-ca#frequently-asked-questions)
- [Manage my contacts](https://support.yapla.com/en-ca/manage-my-contacts?hsLang=en-ca#main-content)

    - [Manage contact](https://support.yapla.com/en-ca/manage-my-contacts?hsLang=en-ca#manage-contact)
- [Send newsletters](https://support.yapla.com/en-ca/send-newsletters?hsLang=en-ca#main-content)

    - [Introduction to Yapla Newsletters](https://support.yapla.com/en-ca/send-newsletters?hsLang=en-ca#introduction-to-yapla-newsletters)
    - [Configure your Newsletters](https://support.yapla.com/en-ca/send-newsletters?hsLang=en-ca#configure-your-newsletters)
    - [Contacts management](https://support.yapla.com/en-ca/send-newsletters?hsLang=en-ca#contacts-management)
    - [Performance tracking](https://support.yapla.com/en-ca/send-newsletters?hsLang=en-ca#performance-tracking)
    - [Webinars](https://support.yapla.com/en-ca/send-newsletters?hsLang=en-ca#webinars)
- [Manage my data](https://support.yapla.com/en-ca/manage-my-data?hsLang=en-ca#main-content)

    - [First Steps](https://support.yapla.com/en-ca/manage-my-data?hsLang=en-ca#first-steps)
    - [Settings](https://support.yapla.com/en-ca/manage-my-data?hsLang=en-ca#settings)
    - [Object management](https://support.yapla.com/en-ca/manage-my-data?hsLang=en-ca#object-management)
    - [Reports](https://support.yapla.com/en-ca/manage-my-data?hsLang=en-ca#reports)
- [Documentation for developers](https://support.yapla.com/en-ca/documentation-for-developers?hsLang=en-ca#main-content)

    - [Advanced functions](https://support.yapla.com/en-ca/documentation-for-developers?hsLang=en-ca#advanced-functions)
- [Manage my federation](https://support.yapla.com/en-ca/manage-my-federation?hsLang=en-ca#main-content)

    - [Getting started](https://support.yapla.com/en-ca/manage-my-federation?hsLang=en-ca#getting-started)

- Our pricing 
    - [Pricing](https://www.yapla.com/en-ca/pricing)
    - [Professional Services](https://www.yapla.com/en-ca/professional-services)
    - [Training hours bank](https://info.yapla.ca/en/services)
- Resources 
    - [Help Centre](https://support.yapla.com/)
    - [Yapla Academy](https://academy.yapla.com/?utm_campaign=website&utm_medium=footer&utm_source=academie)
    - [Blog](https://www.yapla.com/en-ca/blog/)
    - [Yapla Newsletter](https://www.yapla.com/en-ca/yapla-newsletter/)
- Discover Yapla 
    - [Demo and webinars](https://www.yapla.com/en-ca/webinars)
- About Yapla 
    - [About us](https://www.yapla.com/en-ca/about-us/)
    - [Work with us](https://info.yapla.ca/en/work-with-us)
    - Contact Yapla
    - [Become partner](https://www.yapla.com/en-ca/partner-program/)

[![Yapla](https://support.yapla.com/hubfs/logo-yapla-fr.svg "Yapla")](https://www.yapla.com)

<https://www.facebook.com/Yapla.ca.en> <https://www.instagram.com/yapla.ca_en/> <https://www.youtube.com/Yapla> <https://www.linkedin.com/company/yaplacommunity/>

Copyright © 2013-2026, Yapla

[Terms of use](https://www.yapla.com/en-ca/terms-of-use)| [Privacy policy](https://www.yapla.com/en-ca/privacy-policy)