---
title: Delete members
description: Empty your entire member base with Mass Suppression, which removes all members along with their invoices and accounting entries in one step.
---

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2. [Manage my members](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca)
3. [Frequently asked questions](https://support.yapla.com/en-ca/manage-my-members?hsLang=en-ca#frequently-asked-questions)

# Delete members

## Delete all the members of your base in a single operation, for example to start from scratch after import tests.

Available with the Essentials plan.

Mass Suppression completely empties your member base: it deletes all members, along with their associated payments, invoices and accounting entries. It lets you start from scratch, for example after testing with the [import wizard](https://support.yapla.com/en-ca/import-and-update-members-guide?hsLang=en-ca).

This action is irreversible and affects all your membership campaigns (individual and continuous).

**In this article**

- [Delete your entire member base](https://support.yapla.com/en-ca/delete-members#suppression-massive)
- [Frequently asked questions](https://support.yapla.com/en-ca/delete-members#questions)

### Delete your entire member base

1. Go to **Members \> Settings**, then click the **Mass Suppression** tile in the **Wizards** section.
   
   ![Mass Suppression tile in the Wizards section of the member settings](https://support.yapla.com/hs-fs/hubfs/Knowledge%20Base%20Import/360080591433.png?width=650&name=360080591433.png)
2. Click **Delete the member base**.
   
   ![Member mass suppression page](https://support.yapla.com/hs-fs/hubfs/Knowledge%20Base%20Import/360080592713.jpg?width=650&name=360080592713.jpg)
3. Confirm the deletion by entering your password (see [Reset a Yapla user's password](https://support.yapla.com/en-ca/reset-a-yapla-users-password?hsLang=en-ca)).
   
   ![Password confirmation window](https://support.yapla.com/hs-fs/hubfs/Knowledge%20Base%20Import/360080593933.png?width=467&name=360080593933.png)

The process may take a few minutes. Once it is complete, all your members are deleted, along with their invoices and accounting entries. Credit card payments are neither cancelled nor refunded to customers. Upcoming payments, including instalments, are cancelled and will not be processed.

To import your members again or update them, see [Guide | Import and update your members](https://support.yapla.com/en-ca/import-and-update-members-guide?hsLang=en-ca).

### Frequently asked questions

#### How do I delete a single member?

Delete them from their record: click **Available actions**, then **Delete**. See [Permanently delete a member](https://support.yapla.com/en-ca/archive-find-restore-or-delete-a-member?hsLang=en-ca#delete) for details. To keep their record while removing it from your list, archive them instead (see [Archive a member](https://support.yapla.com/en-ca/archive-find-restore-or-delete-a-member?hsLang=en-ca#archive)).

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